Reference

ramen55 Privacy Policy for Your Account

ramen55 Privacy Policy explains how we handle the account details, device signals and wallet records connected with your access.

Account dataWallet recordsCookie choicesAccess requests
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HELP WITH YOUR DATA

Get Privacy Help Through Account Support

A clear support path helps you ask about your Privacy Policy rights without sending sensitive details through an unsuitable channel.

Account help Use the account help route for questions about your Privacy Policy access, stored phone…
Wallet records For DANA, OVO, GoPay or QRIS questions, send the transaction reference and date shown…
Change request If a Privacy Policy request concerns correction, deletion or access, state exactly which account…
SIX DATA CONTROLS

Six Controls Behind Your Account Privacy

We keep this Privacy Policy practical by connecting each data use to an account task you can recognise.

Account collection

We collect the details needed to create and verify your account, such as your phone number and submitted verification data.

Device signals

When you move from login to the lobby on a mobile browser, technical signals such as device type, browser details…

Cookie choices

Cookies can keep a session active and help us understand which policy pages load correctly.

Account security

We use phone verification and account checks before discussing personal records or changing account details.

Record retention

We retain account, verification and transaction references only for the period needed for account operation, dispute handling, security checks and…

Policy contact

To ask about your Privacy Policy rights, use account help and describe the record involved.

Privacy Policy Answers for Indonesian Accounts

These Privacy Policy answers focus on the records you are most likely to see while using an Indonesian account. We explain what happens during phone verification, how DANA and QRIS references are handled, why a mobile browser can create device records and how to reach us about a correction. Account access and eligibility depends on local law, so check the applicable position for your location before opening an account.

The ramen55 Privacy Policy covers account details, phone verification, device and session signals, cookies, support requests and payment references. It explains why we use each category, how retention is assessed and how you can ask us to access, correct or review a record connected with your account.

When you open an account, we may collect your phone number, verification responses and technical details from the browser or device used for access. We connect those records to the account step so we can confirm ownership, maintain access and answer a personal-data request.

Yes. Our Privacy Policy explains the account-side records created when you use DANA, OVO, GoPay or QRIS, such as a reference, amount status and time. The wallet provider keeps its own separate practices, while we use the account-side record to reconcile and support the request.

Yes. Use account help and state which detail appears wrong, such as a phone number or verification record. We may ask you to complete an ownership check before making a change. Do not send your password, wallet PIN or one-time code with the request.

Cookies can keep your session active and help us understand whether policy pages and account screens load correctly. Your browser settings control some cookie choices. If you clear cookies, you may need to complete phone verification or sign in again from that device.

We keep payment references for the period needed to operate the account, reconcile a DANA, OVO, GoPay, QRIS, bank transfer or virtual account request, resolve disputes, protect account security and meet applicable duties. We assess deletion requests against those purposes and local requirements.

Start with the account help route and identify the account using its linked phone number or a relevant payment reference. We may verify ownership before sharing personal data. Requests are handled where local law permits, and the result can depend on the applicable legal position.

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